1.Three 18650 specification batteries.
2.Million HD pixels collocated with 166 degree wide-angle lens
3.Support mobile phone remote fast wake up device within 1 second.
4.2.4G Wi-Fi connection
5.High quality two-way talk with noise cancellation
6.Support PIR motion detection, when someone hovers at the door, immediately
alerts push notifications to the mobile phone.
7.Day and night mode automatic switching, whether day or night, the image is
clearly visible, for your safety and family security.
EKEN IP Video Intercom WI-FI Video Door Phone Door Bell WIFI Doorbell Camera For Apartments IR Alarm Wireless Security Camera
Q: Why the doorbell cant turn on with the batteries?
A: You need to take off the sticker on the batteries and it will work.
Q: If wifi signal is too weak near the door, How can I solve the signal problem?
A: You shall order with the wifi extenter, It will hope you extend the wifi signal distance.
Q:I order with battery, why I can’t turn on the camera?
A:All battery sent with a Insulating film, you shall move out it before you use.
Q:Why my new battery work short time?
A:For airline require: all rechargable battery must keep 0-60% power, if not, parcels can’t be shipped by air post.
So some battery is empty or less power. please charge battery full at the first time you use.
Q:Is the night mode on auto at night?
A:Yes, It build in Photosensitive chip, Night mode will on auto at night.
Q: Sometimes, the camera will disconnection in my phone, how can I do?
A: Transfer wifi connect to 4G, or transfer 4G to wifi. and then restart the XSH app. If problem can’t be solve, then restart the doorbell.
Q: Is every doorbell check before shipping?
A: Yes, Before we sent, all doorbell tested wifi connect, chime connect, video quality, sounds quality, Night mode, motion detection ….etc.
Q: Is the doorbell support Intercom?
A: Yes, it support 2CH Intercom. No matter where are you, people near the door can speak with you if your phone has wifi or 4G signal.
Q: Is the doorbell support 5GHz wifi or only 2.4G.
A: It support only 2.4G.
Q: Is one Doorbell support 2 or more chime?
A: Yes, One Doorbell support connect multi chime.
Q: If the battery power run out, How can I do?
A: you can use the charger with micro USB 5V power.